Return & Exchange Policy
At FA Foods, we take immense pride in the quality and authenticity of our pickles and chutneys. Since our products are fresh, consumable food items, we follow a strict No Return & No Exchange policy for hygiene and safety reasons.
We kindly request that customers carefully review product descriptions, ingredients, and quantities before placing an order to ensure complete satisfaction.
Payment Methods
We offer the following secure and convenient payment options:
- Bank Transfer: Complete your purchase with a direct bank transfer. Payment details will be shared at checkout.
- Cash on Delivery (COD): Available nationwide for a hassle-free shopping experience.
Order Processing & Delivery
We strive to deliver freshness with speed. Orders are dispatched within 1 business day of confirmation and typically delivered within 2–5 working days, depending on your location.
All jars are packed with care to ensure safe delivery and to preserve the original taste and quality of our products.
Storage & Shelf Life
To maintain freshness and flavor:
- Store jars in a cool, dry place, away from direct sunlight.
- No refrigeration is required.
- Best consumed within 6–9 months of purchase for optimal taste.
- Always use a clean, dry spoon when serving to preserve quality.
Customer Support
For any inquiries, assistance, or bulk order requests, our team is here to help. Please feel free to contact our customer service team, and we will be happy to assist you at every step of your shopping experience.